Townsville Sunbus has been under public scrutiny for many
years, with Townsville residents making regular complaints regarding timeliness,
road safety and customer service.
A poll taken this week has revealed that for young
Townsville locals, their main concerns are that Sunbus does not run on time,
and that they are being treated with a lack of respect by certain drivers.
While most citizens have said that they accept that bus
drivers are under the gun having to get from one destination to another in very
little time, however are unhappy to have to wait for long periods of time in
order to catch a bus and then have to undergo verbal exchanges with rude bus
drivers.
Kirwan resident Taylah McClelland said, “The drivers are
mostly rude and don't make me feel either safe or joyful when I catch it
[Sunbus]. I avoid catching the bus whenever
I can.”
Chloe Haldane, an Oak Valley resident, said, “If a person is
running up to a bus if it is still sitting there and its doors have just been shut,
they won't let you on because you are late which is pretty unfair.”
With Sunbus being a constant topic of unhappy conversation,
it is time to ask why Townsville locals have put up with this service for so
long, and what they can do to make a change in Townsville’s public transport.
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